Terms of Service

Last updated: 4 May 2026 — v3

1. Acceptance

By using QuillCV ("the Service"), you agree to these terms. If you don't agree, please don't use the Service.

2. The Service

QuillCV is an AI-powered CV builder that generates ATS-optimized CVs based on your input. We provide tools to tailor your CV to specific job descriptions and country formats.

3. Accounts

  • You must provide accurate information when creating an account
  • You're responsible for maintaining the security of your account
  • One account per person — don't share or transfer accounts

4. Credits and payments

  • CV generations require credits, purchased through our pricing plans
  • Credits never expire
  • Credits are tied to your account and are non-transferable — you can't sell, gift, or move them to another account
  • All templates are free to use — credits are only for AI-generated CVs
  • Refunds are governed by our Refund Policy

5. Your content

  • You retain ownership of all CV content you upload and all CVs generated for you by the Service. We claim no ownership of your output.
  • You grant us a limited license to process your content solely to provide the Service
  • We do not use your content to train AI models
  • You're responsible for the accuracy of information in your CV

6. Acceptable use

Don't use QuillCV to:

  • Create fraudulent or misleading CVs
  • Automate, scrape, or programmatically access the Service outside our public APIs
  • Resell generated CVs as a service, or repackage QuillCV's output as your own product
  • Upload content that infringes others' rights
  • Reverse engineer, decompile, or attempt to extract source code or model prompts

7. AI-generated content

CVs generated by QuillCV are AI-assisted. While we strive for accuracy, you should review all generated content before submitting it to employers. We're not responsible for hiring outcomes.

No warranty on ATS pass rates. Our ATS scoring, keyword analysis, and template formats are designed to follow common ATS conventions, but we make no guarantee that any particular CV will pass any specific ATS, get an interview, or result in a job offer. ATS behaviour varies between vendors and configurations and changes over time.

8. Data protection commitment

We take the security and privacy of your CV content seriously. Our data protection commitments include:

  • Two-layer encryption — Your identity fields (name, address, contact details) are encrypted with a key derived from your password, giving you zero-knowledge protection for the most sensitive parts of your profile. Uploaded files are encrypted at rest using server-managed keys.
  • Zero-knowledge identity fields — Because your PII is encrypted with a user-derived key, we cannot read your raw identity data. This means we also cannot recover these fields if you lose access to your account, so keep your password safe.
  • Placeholder system — When your CV content is sent to AI providers for processing, real PII is replaced with placeholder tokens. Your name, phone number, email, and address are never transmitted to third-party AI APIs in plain text.
  • Temporary file cleanup — Files created during a CV generation session (uploaded source CVs, intermediate outputs) are automatically deleted after 7 days. You can also delete individual CVs and saved profiles at any time from your account.

For full details on how your data is protected and your rights, see our Privacy Policy.

9. Availability

We aim for high availability but don't guarantee uninterrupted service. We may modify or discontinue features with reasonable notice.

10. Limitation of liability

QuillCV is provided "as is". To the maximum extent permitted by law, our liability is limited to the amount you've paid us in the 12 months preceding any claim.

11. Governing law

These terms are governed by the laws of the State of Victoria, Australia. Any dispute that can't be resolved by email will be submitted to the exclusive jurisdiction of the courts of Victoria, Australia. Nothing in these terms removes statutory consumer rights you have under Australian Consumer Law that cannot be waived by contract.

12. Changes

We may update these terms. Continued use after changes constitutes acceptance. We'll notify account holders of significant changes.

13. Contact

Questions about these terms? Email hello@quillcv.com