Privacy Policy

Last updated: 14 March 2026

1. Who we are

QuillCV ("we", "us", "our") is an ATS-optimized CV builder operated from Australia. This policy explains how we handle your personal information when you use our website at quillcv.com.

2. Information we collect

Information you provide

  • Account details — email address, name (when you sign up or register interest)
  • CV content — the CV you upload and job descriptions you paste, used solely to generate your tailored CV
  • Photos — if you upload a photo for CV formats that require one (e.g., Germany, Japan)

Information collected automatically

  • Analytics data — page views, device type, and general location via Google Analytics (only with your consent). We use IP anonymization.
  • Cookies — session cookies for login functionality, and an analytics consent cookie to remember your preference

3. How we use your information

  • To generate ATS-optimized CVs based on your input
  • To maintain your account and provide customer support
  • To send you launch notifications (if you registered interest)
  • To improve the service through anonymized, aggregated analytics

We do not sell your personal information. We do not use your CV content to train AI models.

4. Third-party services

  • Anthropic (Claude API) — processes your CV content to generate tailored output. Subject to Anthropic's privacy policy.
  • Stripe — processes payments. We never see or store your full card details.
  • Google Analytics — website analytics, loaded only with your consent. IP anonymization is enabled.
  • Cloudflare R2 — stores uploaded photos securely.

5. Data retention

  • CV content — retained while your account is active. You can delete individual CVs at any time.
  • Account data — retained until you request deletion.
  • Expression of Interest emails — retained until launch or until you unsubscribe.

6. Your rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for analytics cookies
  • Request a copy of your data in a portable format
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, email privacy@quillcv.com.

7. Security

We use HTTPS encryption, secure session management, and follow industry best practices to protect your data. Passwords are hashed and never stored in plain text.

8. Changes to this policy

We may update this policy from time to time. We'll notify account holders of significant changes by email.

9. Contact

For privacy-related questions: privacy@quillcv.com