Mia Torres

Senior UX Designer

mia.torres@email.com +33 6 12 34 56 78 linkedin.com/in/miatorres
English (Native)French (B2)
Professional photo

Executive Summary

User-centred designer with 6+ years crafting intuitive digital experiences for web and mobile products. Specialising in research-driven design, design systems, and accessibility. Increased user task completion rates by 40% and reduced support tickets by 55% through evidence-based redesigns.

Key Achievements

Professional Experience

Senior UX Designer

HealthTech Co — Paris, France
Apr 2022 – Present
  • Lead UX for patient-facing health platform with 800K+ active users
  • Conducted 60+ user interviews and usability tests informing product roadmap
  • Redesigned onboarding flow increasing completion rate from 45% to 82%
  • Built and maintained design system (120+ components) used across 4 product teams
  • Reduced customer support tickets by 55% through UX improvements to self-service flows

UX Designer

FinApp Studio — Lyon, France
Jan 2020 – Mar 2022
  • Designed end-to-end mobile banking experience for 200K+ users
  • Created interactive prototypes tested with 30+ participants per sprint
  • Improved Net Promoter Score from 32 to 58 through iterative design improvements
  • Collaborated with engineering to ensure WCAG 2.1 AA accessibility compliance

Junior UX Designer

Digital Agency Co — Toulouse, France
Jun 2018 – Dec 2019
  • Produced wireframes, user flows, and prototypes for 15+ client projects
  • Assisted in user research including surveys (1,000+ respondents) and card sorting
  • Delivered responsive designs for e-commerce platform generating $4M annual GMV

Core Competencies

User Research · Usability Testing · Interaction Design · Design Systems · Information Architecture · Wireframing · Prototyping · Accessibility (WCAG) · Visual Design · Figma · Sketch · Adobe XD · Miro · Hotjar · HTML/CSS · Design Thinking · Agile/Scrum

Education

Bachelor of Design (Interaction Design)

2014 – 2017
École Polytechnique

Certifications & Affiliations