Rachel Kim
Senior Project Manager
Professional Summary
PMP-certified project manager with 9+ years delivering complex technology and business transformation projects. Successfully managed $50M+ in combined project portfolios across financial services, healthcare, and government sectors. Expert in Agile, hybrid, and waterfall methodologies with a track record of on-time, on-budget delivery.
Professional Experience
- Manage portfolio of 5 concurrent projects ($12M combined budget, 60+ team members)
- Delivered ERP migration for government client — $8M budget, 18-month timeline, on time
- Implemented Agile transformation across 3 client organisations (200+ stakeholders)
- Achieved 95% client satisfaction score across all managed engagements
- Established PMO standards and templates adopted across ANZ practice
- Led digital transformation program for insurance claims platform ($6M budget)
- Reduced claims processing time from 14 days to 3 days through process redesign
- Managed cross-functional team of 25 across IT, operations, and business units
- Delivered 12 projects over 3 years with 100% on-budget track record
- Coordinated delivery of cloud migration project for banking client (500+ VMs)
- Managed project schedules, risk registers, and status reporting for 4 workstreams
- Facilitated weekly steering committees with client CIO and programme sponsors
- Mentored 2 junior PMs through IBM's project management development programme
Education
Certifications & Training
- PMP — Project Management Professional (2019)
- PRINCE2 Practitioner (2018)
- Certified SAFe Agilist (SA) (2022)
- ITIL v4 Foundation (2020)
Skills
Methodologies: Agile/Scrum, SAFe, Waterfall, Hybrid, PRINCE2
Management: Stakeholder Management, Risk Management, Budget Management, Vendor Management
Tools: Jira, Confluence, MS Project, Smartsheet, Power BI
Domains: Digital Transformation, Cloud Migration, ERP, Insurance, Government
Key Achievements
- Delivered $50M+ in project portfolios with 100% on-budget track record
- Reduced insurance claims processing from 14 days to 3 days
- 95% client satisfaction score across all managed engagements
References
Jane Smith — Director, Accenture
jane.smith@company.com | +971 50 123 4567
John Doe — CTO, Suncorp Group
john.doe@company.com | +971 50 123 4567